Glossary
The words, defined plainly.
Forms, filing terms and the names we use inside the product.
- 1098
- The mortgage interest statement a lender issues showing interest paid in the year.
- 1099-INT
- The statement a bank or other payer issues for interest income.
- 1099-NEC / 1099-K
- Statements of nonemployee compensation and payment-card or third-party network payments, common for self-employed and gig work.
- Audit log
- An append-only record of sensitive actions: who did what, to which record, and when.
- EFIN
- An Electronic Filing Identification Number, issued by the IRS to an authorized e-file provider.
- First touch
- The original source of a lead — a professional's link, a partner, the house site or a manual entry — recorded once and never changed.
- Form 7216 consent
- A client's written consent before a preparer uses or discloses tax return information for anything beyond preparing the return — for example, sharing it with an outside support team.
- Form 8879
- The IRS e-file signature authorization a taxpayer signs so a preparer can transmit the return electronically.
- Hold
- A time slot reserved while a client finishes booking. It expires on its own if the booking isn't confirmed.
- MeF
- Modernized e-File, the IRS system through which authorized providers transmit returns.
- Outbox
- Every email and text the system sends, with the consent check that allowed or held it back.
- Prep packet
- The set of workpaper fields assembled from a client's documents, each linked to its source page, with confidence levels and review questions.
- Readiness check
- The assistant's comparison of received documents against the client's checklist before an appointment. It suggests a reminder or a later time; a person decides.
- Review window
- Time reserved on the calendar before an appointment so the preparer can review the packet.
- Rewards ledger
- The record of referral rewards as they move from pending to eligible to paid, or are reversed on refund.
- Servicing preparer
- The professional assigned to prepare a case, which may differ from who referred the client.
- Tenant
- One office's isolated space on the platform: its clients, cases, documents, team and settings.
- W-2
- The wage and tax statement an employer issues each year showing wages paid and taxes withheld.
- White-label
- Running the client portal under the office's own name and colors instead of the platform's.